System Admin User

Important: This section contains important information about securing your site system.

Your site will always have a "system admin" user, with the username "admin", that will have full rights in the system.  This is to ensure you do not lock yourself out of the system entirely in case the admin users are removed or disabled. The admin user will also be able to approve/reject any workflow requests, to ensure no requests are left in limbo. This user will not appear in the Users tab by default. 

To properly secure your application, during the initial setup the system will automatically add a user called "admin" in the Users tab, set to Admin, with the password you entered. Ensure this is a very strong password, recorded securely so it is not forgotten. If you remove the user from your system (or change the user ID to something other than admin), then the default admin login will be active. Please contact us for the default password for the built-in admin account. Do not remove the admin username entry or it will leave your application exposed with a default password.

Note that while adding the admin account will be done automatically as part of the Initial Setup form, please verify the admin login afterwards (and periodically thereafter) to ensure it is set up correctly and securely.


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